Last updated: December 2024
At Clear Book, we aim to provide high-quality digital books and educational resources. This Refund & Cancellation Policy explains how cancellations and refunds are handled for subscriptions and paid content.
1. General Policy
Clear Book provides access to digital content and learning resources. Due to the nature of digital products, refunds are limited and reviewed on a case-by-case basis. We encourage users to review content details before purchasing a subscription.
2. Subscription & Content Categories
2.1 Digital Books & Library Access
- Instant access provided after successful payment
- No refunds once digital content is accessed
- Access remains valid for the subscription period
2.2 Learning Plans & Study Materials
- Refund eligible only if access has not been used
- Partial refunds may apply in rare technical failure cases
- Downloaded or accessed materials are non-refundable
3. Cancellation Policy
3.1 How to Cancel
You may request cancellation by:
- Emailing us at support@clearbook.shop
- Providing registered email and subscription details
- Submitting request within the eligible refund period
Cancellation stops future renewals but does not revoke current access unless otherwise stated.
4. Refund Eligibility
4.1 Eligible Scenarios
- Payment deducted but access not granted
- Technical issues preventing content usage
- Duplicate or accidental payment
4.2 Non-Eligible Scenarios
- Change of mind after accessing content
- Partial use of subscription period
- Downloaded or consumed digital materials
- Promotional or discounted plans
5. Refund Processing
Approved refunds will be processed within 7–10 business days via the original payment method. Processing time may vary depending on the payment provider.
6. Contact for Refunds
Clear Book Support
Email: support@clearbook.shop
Phone: +91 89619 97469
Support Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST
Need Help With a Refund?
Our support team is happy to assist you with any questions.